Support支持

We’re a small team and read every message.我们是个小团队,每封信都会读。

Need a hand, or want to tell us something? Email [email protected].需要帮忙,或想跟我们说点什么?邮件 [email protected]

Getting started开始使用

How do I install Daylumen?怎么安装 Daylumen?

Daylumen is in beta on TestFlight. Join the beta here — you’ll need the free TestFlight app and an iPhone on iOS 17 or later. On first launch, Daylumen asks permission to read your Apple Health data and recent photos, then reads your last several months on your device.

Daylumen 正在 TestFlight 测试中。点此加入测试,你需要免费的 TestFlight app 和一台 iOS 17 及以上的 iPhone。首次打开时,Daylumen 会请求读取你的 Apple 健康数据和近期照片,然后在你的设备上读取你过去几个月的数据。

Why does it take a moment the first time?为什么第一次要等一会儿?

On first launch Daylumen reads several months of your history on-device. After that it caches the result, so it opens instantly — and quietly refreshes in the background.

首次打开时,Daylumen 会在设备上读取你几个月的历史数据。之后它会缓存结果,所以打开是秒开的,还会在后台安静刷新。

Reading your results读懂你的结果

Why does a trait say “still learning”?为什么某一项显示「还在认识你」?

Daylumen only states something about you when it has enough of your own data to stand behind it. If a part of your portrait says it’s still learning, give it a few more days of everyday use — it fills in honestly rather than guessing.

只有当 Daylumen 掌握了足够多你自己的数据、能站得住脚时,它才会下判断。如果画像的某一部分还在认识你,多用几天日常,它会如实补全,而不是靠猜。

A number looks off — is it wrong?某个数字看起来不对,是错了吗?

Daylumen reads what your iPhone and Apple Watch record. Some measurements (like sleep stages) are estimates from your devices and aren’t perfectly precise — so Daylumen treats them as a personal baseline and won’t draw hard conclusions from a single shaky number. If something looks far off, it’s usually a device-recording gap.

Daylumen 读取的是你的 iPhone 和 Apple Watch 记录的数据。有些测量(比如睡眠分期)是设备的估算,并不完全精确,所以 Daylumen 把它们当作个人基线,不会从单个不稳的数字下硬结论。如果某项看起来差得离谱,通常是设备记录有缺口。

The morning check-in晨间陪伴

How do I turn it on or off?怎么开启或关闭?

The morning check-in is off until you turn it on. Open the Today card at the top of the Health screen, tap the bell, and choose a time. You can turn it off or change the time there any time. Daylumen sends at most one gentle note a day, and stays quiet when all is well.

晨间陪伴默认关闭,需要你主动开启。打开「健康」首屏顶部的「今天」卡片,点铃铛,选个时间即可。你随时可以在那里关闭或改时间。Daylumen 一天最多发一条温和的提醒,平稳时保持安静。

Your data你的数据

How do I remove my data?怎么删除我的数据?

Daylumen keeps everything on your device and nothing on a server. Deleting the app permanently removes all of its data. You can also revoke Health, Photos, or Notification access any time in iOS Settings → Privacy & Security (or Settings → Daylumen).

Daylumen 把一切都留在你的设备上,服务器上什么都没有。删除 app 即永久清除它的全部数据。你也可以随时在 iOS 设置 → 隐私与安全性(或 设置 → Daylumen)里撤销「健康」「照片」「通知」权限。

Is my data ever uploaded?我的数据会被上传吗?

No. Everything is computed on your iPhone — see our privacy policy.

不会。一切都在你的 iPhone 上完成,详见我们的隐私政策

Requirements使用要求

Still stuck?还是卡住了?

Email [email protected] and we’ll help.

邮件 [email protected],我们来帮你。

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